11/27/2023 0 Comments Fashion nova return money backYou can also call their toll-free number (1-80). There is a contact form on their website where you can submit a message and usually get a response within 24 hours. How do I contact Fashion Nova customer service?įashion Nova has many different ways you can contact their customer service team. However, if you received items from Fashion Nova that were damaged or defective, you can return them within 60 days for a full refund. To be eligible for a return, items must be unworn, unwashed, and in their original condition with all original tags attached. Once your return is received and inspected, your refund or exchange will be processed within 3-5 business days. Before returning your item, you will receive an email with a Return Merchandise Authorization (RMA) number and a shipping label. Typically, Fashion Nova will return your money within 10-14 business days of receiving a return or exchange request. How long does it take for Fashion Nova to return your money? Fashion Nova should be able to provide you with a detailed statement of the purchase, verify your account activity, and help to resolve the dispute.īe sure to provide the financial institution with this information and to contact Fashion Nova’s customer service team directly if necessary. Depending on the financial institution you use, this process should take between 5-10 business days.Īfter you have submitted your request with the bank or credit card company, you should then contact Fashion Nova for assistance. You can dispute a charge by filing a dispute with your bank or credit card company. Yes, you can dispute a Fashion Nova charge. If a customer elects to exchange their order for a different item, their order will be processed as a new order and the customer will be charged for the full amount. It can take up to 7 business days for the refund to appear in the customer’s bank account. For example, if the customer paid with a credit card, their refund will be credited to the same credit card. When returning an item, customers will receive their money back in the original form of payment. Customers can return or exchange orders for an item that is unused and has all tags still attached.Īny items that have been worn, washed, altered, or damaged are not eligible for a return or exchange. They have a 30-day return and exchange policy. Yes, Fashion Nova does give customers their money back.
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